19. Are customer service programs able to cater to diverse consumers (e.g. people with disabilities)?

Clearpath Robotics Accessibility statement

Clearpath Robotics demonstrates a written statement and plan detailed their accessibility accommodations. Organizations can use this as a tangible example when creating their own accessibility plans.

To provide people with disabilities the same good and services, the company takes accessibility measures in the areas of communication, telephone services, assistive devices, billing, use of service animals, support person, and notice of temporary disruption. To ensure the implementation, the company also follows established procedures to train all employees and make modifications to the policies.

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